Privacy Policy

How your information is collected, used, and protected.

Your trust matters. This policy explains, in plain language, what information is collected through this website, why it is collected, and the choices you have. It applies to reignitethrivecoaching.ca and its pages, forms, assessments, and shop.

Last updated: October 10, 2026

What Information Is Collected

Information is only collected when you choose to share it, such as when you:

• Contact me or book a call: your name, email address, phone number if you provide it, and the details of your message or booking.
• Join the newsletter or a waitlist: your name and email address.
• Complete an assessment or quiz: your name, email address, and your answers and results. Paid assessments may also ask for optional details such as your organization, department, or role.
• Buy from the shop: your name, email address, billing details, and what you purchased.

Payment card details are never stored on this website. Payments are processed securely by Stripe, PayPal, or Apple Pay, which handle your card information directly.

Like most websites, this site and the services it uses may also automatically collect basic technical information, such as your browser type and the pages you visit, and may use cookies to keep the site working properly.

How Your Information Is Used

Your information is used only to:

• Respond to your messages and arrange calls and coaching sessions
• Send your assessment or quiz results
• Process your purchases and deliver what you bought
• Send the newsletter and updates you signed up for
• Improve the website, resources, and services

Your information is never sold or rented to anyone.

Assessment results from organizations may be reviewed in summary form to support that organization's work, and are never shared outside the organization that requested them without permission.

Who Your Information Is Shared With

Trusted service providers help run this website and business. They only receive the information they need to do their part:

• systeme.io: website, forms, email newsletter, shop, and order processing
• Stripe, PayPal, and Apple Pay: secure payment processing
• EmailJS: delivering assessment results by email
• Zoom: online coaching sessions and calls

Some of these providers store information on servers outside Canada, such as in the United States or Europe, where it is protected by their own privacy and security practices and may be subject to the laws of those countries.

Information may also be disclosed if required by law.

How Your Information Is Protected and Kept

Reasonable steps are taken to keep your information safe, including using reputable, secure service providers and limiting access to the information. Information is kept only as long as it is needed for the purposes above, or as required by law, and is then deleted.

Your Choices

You are always in control of your information. You can:

• Unsubscribe from the newsletter at any time, using the link at the bottom of any email
• Ask to see the personal information held about you
• Ask for corrections if anything is inaccurate
• Withdraw your consent or ask for your information to be deleted, unless it must be kept for legal or financial records

This website is intended for adults and is not directed at children.

Changes and Contact

This policy may be updated from time to time. The date at the top of the page shows when it was last changed.

For any questions or requests about your privacy, please contact:

If a concern can't be resolved directly, you also have the right to contact the Office of the Privacy Commissioner of Canada.